

We're
Hiring
Careers at BookLeaf Publishing
Help writers become published authors. Explore our current opportunities in content and customer service at our Jhandewalan, New Delhi office.
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Current Openings
Content Strategist Associate
Full-time · Jhandewalan, New Delhi · 1–3 years of relevant experience
Develop content ideas and calendars for Instagram and LinkedIn. Write captions, scripts and creative briefs, research BookTok and Bookstagram trends, collaborate with designers and video creators, and use performance insights to improve content.
We’re looking for strong writing, storytelling and research skills, familiarity with social media formats and tools such as Canva or CapCut, and an interest in books and poetry.
To apply: Email your CV, links to content or social accounts you’ve worked on, and 2–3 content ideas for BookLeaf to hr@bookleafpub.in. Use “Application – Content Strategist Associate” as the subject.
View the Content Strategist Associate role on LinkedIn
Customer Service Team Lead
Full-time · On-site, Jhandewalan, New Delhi
Monday–Friday, 10:00 AM–6:00 PM
3–5 years in customer support, including at least 1 year in team leadership.
Lead daily support operations, guide the team, resolve escalations and help authors receive timely, meaningful assistance. Bring clear communication, sound judgement and the ability to balance empathy with accountability.
Experience with Freshdesk or similar ticketing tools, email support, SLA monitoring, quality checks, CSAT reporting, training and workflow improvements is helpful.
To apply: Email your updated CV to hr@bookleafpub.in with “Application – Customer Service Team Lead” as the subject. Include your customer support and leadership experience, current CTC, expected CTC and notice period.
View the Customer Service Team Lead role on LinkedIn
How to Apply
Send your application to hr@bookleafpub.in, with the role name in the subject line and the materials requested above. If your profile matches an available opportunity, our hiring team will contact you with the next steps.
