This policy does not apply to the practices of companies that BookLeaf Publishing does not own or control, or to people that BookLeaf Publishing does not employ or manage.
Information Collection and Use
BookLeaf Publishing may collect personal information when you register, when you use our services and when you visit BookLeaf Publishing pages or the pages related to the content contained within BookLeaf Publishing. BookLeaf Publishing may combine information about you that we have with information we obtain from business partners or other companies in order to provide services you have requested from BookLeaf Publishing.
On purchasing the packages from BookLeaf Publishing, the author is eligible for refunds only if there is a violation of agreement from the side of Publisher. This is mentioned by the publishing agreement as well.
If you are participating in any writing program or challenge hosted by BookLeaf Publishing, you can ask for refund only till the registrations are open for the same and the program/challenge hasn't started yet. Once the program/challenge starts, the promised service will be considered as delivered, and you'll NOT be eligible for refund, whether or not you actively submit your work for the same.